IT support you can rely on
Day-to-day support, infrastructure and networking for busy small businesses that need systems to stay available.
IT support & business systems
Practical IT support for North West businesses
MAD-IT helps small and growing organisations keep their technology running smoothly — from infrastructure and day-to-day support through to tailored business software.
Supporting organisations from small teams through to businesses with
£80m+ turnover — with software from simple tools to complex systems.
What we help with
Support first. Solutions that fit.
We focus on dependable IT support and infrastructure for small businesses, with the capability to design and deliver software when off-the-shelf tools are not enough.
Cloud, backup and platforms
Microsoft 365, virtualisation and backup platforms configured and supported around the way you work.
Software built around your process
From simple tools to complex systems — including AI-assisted delivery so ideas can move into live use quickly.
About MAD-IT
Experienced IT people, straightforward service
Behind MAD-IT is a long track record in infrastructure, networking, telecoms, databases and business software. We have supported customers independently for many years and understand what small businesses actually need day to day.
Based in the North West and working with organisations across the UK, we keep things clear, practical and commercially sensible — whether you need ongoing support or help delivering a new system.
Flexible monthly support is available from £100 per month.
Why businesses choose us
North West focused — St Helens, Manchester, Liverpool, Leeds, Southport, Warrington and Wigan, with UK-wide customer sites supported too.
Broad capability — if it is IT-related, we can usually help: support, platforms, integrations and custom software.
Responsive — messages answered within 1 hour during 8am–8pm, 7 days a week.
Sectors we work with
Built for real-world operations
We work with a wide range of organisations. These are common sectors for us — and we welcome enquiries from any business looking for dependable IT.
ChemicalsWarehouse & stock controlRetailWholesaleManufacturingAccountsLegalUtilitiesCharities And many more
Platforms & systems
Technologies we support
A sample of the platforms and business systems we work with — and many more. If you use something that is not listed, ask us.
Cloud & productivity
- Microsoft 365
- Google Workspace
- Microsoft Azure
- SharePoint
- Microsoft Teams
- OneDrive
- Exchange Online
Backup & resilience
- Veeam
- Acronis
- Datto
- Azure Backup
- Barracuda
- Microsoft 365 Backup
Virtualisation
- Hyper-V
- VMware
Business systems & ERP
- Sage
- Sage 50
- Sage 200
- Xero
- QuickBooks
- Microsoft Dynamics 365
- Orderwise
- Syspro
- Equi2 Construct
- SAP Business One
- Access
- Pegasus Opera
- And many more
Need dependable IT support?
Tell us what you need and we will come back to you quickly during business hours.